This Privacy Policy is prepared by AMR Trip ((a sister concern of AMR Air International), whose registered address is Kapasia Toke Road, Barhar Majid Molla Madrasha Mur, Amraid, Kapasia, Gazipur-1743, Bangladesh. ("We") are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy explains how we process any personal data we collect from you or that you provide to us through our website and social media sites. We confirm that we will keep your information secure and comply with all applicable Bangladesh Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data you provide to us or that we collect from you when you visit our sites and app. By submitting information, you accept and consent to the practices described in this policy.

Information You Provide: We typically ask for your name, address, email, phone number, details of anyone traveling with you and your payment details. You might also provide additional trip information, such as your expected arrival time.

Automatically Collected Information: We collect information about the device you're using, such as your IP address, web browser and language settings. We may also receive information from other sources or collect more information automatically.

Our free mobile application involves the collection and processing of personal data similarly to our website. The mobile app also uses location services on your mobile device(s).

AMR Trip (AMR Air International) services may integrate with social media, resulting in the collection of some of your personal data or the receipt of some of your information by the social media provider.

When you use our service, we collect data and information on your phone in case of an error. This Log Data may include your device's IP address, device name, operating system version, app configuration, usage time and date and other statistics.

We use the information to:

• Provide you with information and services that you request.
• Contact you to provide the requested information.

This service is not for use by anyone under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us to delete the information.

Refunds are governed by the airline/supplier’s rules printed on the issued air tickets or shown on the booking. Necessary charges will be deducted as per bank and airline policies. Processing times vary by supplier and may take several business days after confirmation.

We do not sell or trade your information without your consent. We share customer details with service providers (e.g. airlines, hotels) for reservation and booking purposes. We may use your phone number, email address and billing address for promotional purposes unless you opt out. We do not store credit/debit card details; these are stored by the respective bank after the selection of the payment gateway.

We share your data primarily to provide Trip Providers with the necessary information to complete your reservation. We may also engage third parties to provide services, such as financial institutions and advertisers or share your data with governmental authorities as required by law.

You have the right to ensure that your personal data is processed lawfully according to Bangladeshi law. You can request access to your personal data by writing to support@amrairint.com. We will provide your personal data within the statutory time frames. Users can delete their accounts and data at any time through the Profile Manage Data Delete Account option in the AMR Trip app. For social media data, users must delete data through their social media accounts.

This service does not explicitly use cookies. However, the app may use third-party code and libraries that use cookies to collect information and improve their services. You can choose to accept or refuse cookies. If you refuse cookies, you may not be able to use some portions of the service.

We may update our Privacy Policy from time to time. You are advised to review this page periodically. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@amrainnt.com.